GDPR COMPLIANCE

Staff Support Services Ltd – General Data
Protection Regulation (GDPR) Compliance & Privacy Policy

As the General Data Protection Regulation (GDPR) comes into effect on 25th
May 2018, we want to ensure that you are aware about changes to our privacy
policy.

We want to assure you that the way we use your personal information has not
changed. However, our updated privacy policy will give you a better, and
thorough understanding of how we use and protect your data. Your data security
is important to us.

Staff Support Services Ltd is registered in England and Wales, Company
Registration No. 08633632

Our head office is at:

42-44 High Street, Slough, Berkshire, SL1 1EL

You can contact Staff Support Services Ltd by phone on:01753245514 or by email at: info@staffsupportservices.co.uk

Staff Support Services Ltd is the controller of your personal data
because we decide how your data is used. You can contact us at
info@staffsupportservices.co.uk or on telephone number 01753245514
Staff Support Services Ltd Data Protection Officer can be contacted by
email at: info@staffsupportservice.co.uk or on telephone number 0771534 0302

The type of information we collect from you When someone visits our website, we use a third-party service, Google
Analytics, to collect standard internet log information and details of visitors to our website. The information might include IP address and information
regarding what pages are accessed. This information is only processed in a way
which does not identify anyone. We do not make, and do not allow Google to
make any attempt to find out the identities of those visiting our website. Your credit or debit card number and expiration date are collected when you make a booking online where necessary. Your card information is not held by us. It is collected
by our third-party payment processor (PayPal or BACS payment through your bank), who specialise in the secure online capture and processing of credit and
debit card or direct transactions. For example, we collect the following categories of personal data from you:
 information you provide when you place an order for products such as your title,
name, address, email address, telephone number, location and payment details;
 information that you provide over the telephone or in person when placing an order;
 details of transactions you carry out through our site and of the fulfilment of your orders;
 details of your visits to our site and the resources that you access;
 your communication and marketing preferences;
 your interests, preferences, feedback and survey responses;
 your correspondence and communications with Staff Support  ServiceS Ltd;
 account or profile information when you connect with us on social media;
 other publicly available personal data, including any which you have shared via a
public platform (such as Instagram, Twitter or Facebook).

Sharing your Information
We may need to share your information in line with the law. For more details
about who we must share your information with, if legally required please see below:
For all our customers, we may need to share your information with:
 doctors, ambulance, and other health-care professionals, hospitals, clinics and other health-care providers;
 suppliers who help deliver our services;
 people or organisations we have to share your personal information with by law (for example, for fraud-prevention or safeguarding purposes);

 the police and other law-enforcement agencies to help them perform their
duties, or by law or under a court order;
 your employer, if your employer is paying for the services we are
providing;
 those paying for the products or services we provide to you, including
insurers
 UK Border, Immigration, Customs

Staff Support Services Ltd website is not for children. Equally, Staff Support Services Ltd does not intentionally collect data that relate to children
How long we will process your data:
 Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
 At the end of the necessary period, we will either delete your data completely or anonymize your data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Transfer of your personal information to countries outside the EU
We do not transfer your personal data to any countries outside the EU.

Your Legal Rights
You have the following rights in relation to your data:
 the right to ask for a copy of any personal data we hold about you (the right of
access);
 in certain circumstances and where we no longer have any legal reason to retain the
right to request, we delete personal data we hold about you; (the right to be
forgotten); the right to ask us to update or correct any out-of-date or inaccurate personal data that
we hold about you (the right of rectification);
 the right to opt out at any time of any marketing communications that we may send
you and to object to us using or holding your personal data if we have no legitimate
reason to do so (the right to object); and
 in certain circumstances the right to ask us to restrict how we process your data
meaning we would need to secure and retain the data for your benefit but not use it in
any other way (the right to restrict processing).

Contacts for Data Protection
You can exercise the above rights by contacting us using the contact
details below:
Any questions, comments, complaints, or suggestions in relation to this Privacy
Policy. Any other queries about the way in which we process information about
you, please contact our Data Protection Officer at: Staff Support Services

42-44 High Street, Slough, Berkshire, SL1 1EL

 Email us at info@staffsupportservices.co.uk
 Telephone us on 0771534 0302

Your right to lodge a complaint with the Information Commissioner.
If you have a concern or complaint about the way we are handling your
Personal Information and we have not been able to put things right, the
Information Commissioner’s Office is there to help you. Below are ICO
details:
 Website https://ico.org.uk or
 Telephone numbers: 0303 123 1113 or 01625 545 745; or
 By writing to:
Information Commissioner Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF